I have just recently watched the BBC documentary about the Hull funeral scandal that is now available on BBC I-player.
It’s one thing reading about the case but when you see the police footage of inside the funeral home premises it really does shock you.
The kind of thing you won’t forget in a hurry for lots of reasons.
Robert Bush, the funeral director in question has done a great disservice to the deceased and the bereaved, but also to the whole funeral service community.
There is no doubt his criminal actions have done long lasting damage to the profession as a whole.
Which is why the sooner mandatory inspections of funeral premises should take place, the better. Hopefully this will help restore the public’s confidence.
Even the authorities can’t eliminate all rogue elements, however, look at the care sector. Bad things still happen, and yet it’s heavily policed by the government’s Care Quality Commission.
So we have to be realistic.
The lesson from this disturbing case has to be that there is more transparency from funeral directors as a collective, in order to retain the public’s trust.
We will try to help with that, Carroll & Carroll Funeral Services are as open and upfront with our pricing, premises and actions as we can be and hope that every funeral director also steps up to the plate.
Paul
